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Capabilities

Sustainability Services

Designing for humanity

Our purpose is to design better products and services for our clients, their users and, importantly, the planet. Increasingly, we have promoted good eco-design principles and practices in both the content of our work and the way we work across all our sectors.

The greatest positive impact we can make is through the products we develop. We seek to create solutions that meet both our client’s commercial objectives and meet their ambitious environmental commitments. These sustainability improvements are delivered through a variety of eco-design tactics, such as more responsible materials selection, system streamlining, component reduction and improvements to product packing density. In some cases, we are breaking new ground and helping our clients to define entirely new product categories that specifically address major environmental benefits.

We acknowledge our own environmental responsibilities in how we operate our business. We have tracked our total carbon emissions quarterly since 2012. This includes monitoring emissions generated from staff travel, deliveries, waste disposal and utilities. Pre-pandemic, we had already seen a reduction of about 60% compared to the previous five-year peak. These improvements were largely achieved through limiting flights, a transition to sustainable electricity providers and measures to reduce overall power usage in our offices. Our Co2 impact continues to fall post-pandemic, as we adapt to dramatic changes in global business practices. Without compromising on project efficiency and quality of work, we are successfully replacing many face-to-face meetings with online interaction tools and, although we do expect business travel to increase as we adjust to the new status quo, we have committed to carbon offsetting all flights and hotel usage.

Helping our clients achieve success through great product design